- We interact with different instructional designs everyday e.g. refilling toner in a printer
- Cognitive Load Theory is based on how think and how we remember, applying that research into creating the most effective ways to deliver instructions
- Working Memory refers to how we manipulate information stored in our short-term memory
The image below refers to how our working memory affects our ability to efficiently carry out instructions. The “Before” image shows a chunk of text on the left hand side providing steps for the viewer to follow, paired with a diagram on the right with letter labelled parts that blend in with aspects of the illustration. These labels also have a key of reference located elsewhere on the manual, making this extremely difficult for the reader to retain and execute. The “After” image however, portrays the redesigned manual, where the steps have been summarised and the diagram is larger and labelled properly, creating an easy experience for the reader.
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